Heat contact information

Contact our customer service if you have any additional questions about district heating or connecting your property to the district heating network.

Oma Helen is at your service around the clock

Use Oma Helen whenever it suits you. In Oma Helen, it is easy to manage your contract-related issues. Oma Helen also shows extensive information about your energy usage and production, even at an hourly level. The use of the service is free of charge. 

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Oma Helen palvelee ympäri vuorokauden

Contact us

If you want to acquire a district heating connection for your property, send us a message through the form below to our sales team.

Contact us

Customer service

09 617 8045

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Contact us

District heating general customer service 09 617 8045
District heating contracts 09 617 8045
District heating billing 09 617 8001
Construction sites 0800 160 602
District heating network fault center (Helsinki district, free of charge 24 h) 0800 160 602
Scheduling appointments for commissioning and final inspection of customer equipment Weekdays from 8am to 10 am 040 185 2345
District cooling technical affairs 09 617 8045