Service interruptions and worksites
Helen carries out continuous development of the district heating and cooling network. In terms of power cuts, we pass on the latest disruption bulletins from Helen Electricity Network.
Shortcuts
- Monitor the status of electricity distribution on Helen Electricity Network’s website.
- Report faults in outdoor lighting on the website of the City Environment Sector.
District heating and cooling supply outages
Service number
08001 60602
Open at all times
(free of charge)
Meter faults
050 312 0586
Mon-Fri 8.30–16