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CPoikkeusaukioloustomer service by telephone

Households 010 802 802 (Prices of telephone calls)
Electricity contracts and advisory services on sensible use of electricity
Mon - Fri 8 - 18
Enterprises 010 802 803 (Prices of telephone calls)
Mon - Fri 8 - 18
Energy Advisory Centre 09 617 2726, 09 617 2727
Information on household appliances and a chance to borrow consumption, moisture and surface temperature meters
Open Mon - Fri 8.30 - 17


Readings of electricity meters 010 802 804
Mon - Fri 8 - 18
District heat invoicing (Meter readings) 09 617 2856
Mon - Fri 8.30 - 16
District Heating Customer Service 09 617 2961
Mon - Fri 8.30 - 16

Prices of telephone calls

The price of a phone call to a telephone number starting with 010 is 8.35 c/call + 6,00 c/min from a landline connection, and 8.35 c/call + 17.17 c/min from a mobile phone connection. The prices include VAT.

All phone calls to Helsingin Energia’s telephone service are recorded in a telephone service system. The phone calls to the fault reporting number of Helen Sähköverkko Oy’s operating centre are also recorded..