Contact information
| Postal addresss | Helsingin Energia, 00090 Helen |
| Visiting address | Kampinkuja 2/ Malminrinne 6, 3rd floor |
| Telephone | +358 9 6171 |
| Fax | +358 9 617 2360 |
| helsingin.energia@helen.fi | |
| Personal email | firstname.lastname@helen.fi |
Telephone service
Homes
Electricity contracts
010 802 802 Mon-Fri 8-18 (Prices)
Businesses
010 802 803 Mon-Fri 8-18 (Prices)
Energy advisory centre
Information about domestic appliances +358 9 617 2726, +358 9 617 2727
Mon - Fri 8.30 -17
The price of a phone call to a telephone number starting with 010 is
- 8.21 c/call + 5.9 c/min
from a landline connection, and
- 8.21 c/call + 16.9 c/min
from a mobile phone connection.
The prices include value added tax. The above-mentioned prices are valid for 24 hours a day, every day of the week. When calling from abroad, the price is the same as that of a regular phone call to Finland.
All phone calls to Helsingin Energia’s telephone service are recorded in a telephone service system. The phone calls to the fault reporting number of Helen Sähköverkko Oy’s operating centre are also recorded.
Visiting Sähkötalo
